A Canadian company that makes buying from China feel like buying from Ontario.

You sign one purchase order with a Canadian corporation. I handle the factory, the language, the inspection, the compliance, and the freight. Goods arrive at your door, duty paid.

Importer of record · Zhan Supply Co. Ltd. · BN 791822646 · Federally incorporated, registered in Ontario · Kanata, ON

01 — The problem

Why sourcing direct goes wrong

Distance

You can't inspect what you can't visit. Photos from the factory show you what the factory wants shown.

Language

Specs agreed in English get manufactured in Mandarin. The gap between the two is where defects live.

Recourse

A wire transfer to a factory you've never seen has no legal remedy. If the goods never ship, the money is gone.

Compliance

CSA marks and French labelling are your liability at the border, not the factory's. Customs doesn't care who made the mistake.

02 — The comparison

Two ways to buy the same part

Criterion Direct from the factory Through Zhan Supply Co.
Who you contract with A company in a foreign jurisdiction A Canadian corporation
Governing law Chinese contract law, in Mandarin Ontario, in English or French
Payment Wire transfer, deposit at risk Standard Canadian terms, one invoice
If goods are defective Negotiate by email across 12 time zones My problem, not yours
Pre-shipment inspection Third-party service you hire and manage Included; I'm on the floor
CSA / Health Canada Your liability, unadvised Handled before the container loads
French labelling Your liability Handled
Customs entry & duty You are importer of record I am importer of record
Recourse if it fails Effectively none Sue me in your own province
03 — The quote

What a quote from me actually looks like

Quotation  ZS-26-041 Valid 21 days
Unit
Tie-rod hydraulic cylinder, 2.5″ bore × 24″ stroke, 3,000 PSI, HS 8412.21
Qty
200
Terms
DDP — your loading dock, duty paid
The cylinders themselvesincluded
Ocean freight + insuranceincluded
Duty + customs entryincluded
On-site inspection, pre-loadincluded
Pressure test + material certsincluded
French labellingincluded
Delivery to your dockincluded
Defect warranty, Ontario lawincluded
Your priceCAD 118.00 / unit
Order total, 200 unitsCAD 23,600.00

GST/HST  collected at entry, recoverable

30% deposit with PO  ·  balance on delivery

Illustrative. A quote from me is one all-in number: delivered, duty paid, French-labelled, at your door.
04 — The process

How it works

  1. Specification

    You send a drawing, a sample, a competitor's part number, or a photo. I tell you plainly whether it's sourceable and roughly what it lands at.

    Typical: 2–3 business days
  2. Quotation

    I quote one all-in number, in CAD — delivered, duty paid, at your dock, like the sample above. Valid 21 days.

    Typical: 3–5 business days
  3. Free sample & drawings

    For custom parts, I send you a free sample and the drawings before you commit. You check fit and finish in your own shop, then sign off — no cost to you.

    Free for custom solutions
  4. Purchase order & deposit

    Once you’re happy with the sample, one PO with a Canadian corporation. Nothing goes to a factory for production until this is signed.

    On your schedule
  5. Production & on-site inspection

    I place the order in Mandarin, then physically inspect before it loads. You get dated photos and a filled inspection checklist.

    Typical: [X–X] weeks, quoted per order
  6. Freight, customs, delivery

    I'm importer of record. Entry filed, duty paid, delivered to your door. For smaller first orders, I can ship by air express when you need it sooner.

    Typical: 4–6 weeks ocean, port to door · about 1–2 weeks by air express
05 — Scope

What I source, and what I won't

In scope
  • Hydraulic cylinders, rams, and power units
  • Gear pumps, hydraulic motors, and valves
  • Hose assemblies, fittings, and adapters
  • Pneumatics and air-line components
  • Machined and fabricated metal parts to drawing
  • Bearings, seals, and industrial consumables
Out of scope
  • Anything requiring Health Canada medical device licensing
  • Food-contact products
  • Children's products
  • Lithium cells shipped by air
06 — Who I am

One accountable name

Liam Zhan, founder of Zhan Supply Co., in a navy pinstripe suit against a grey studio backdrop.
Liam ZhanPrincipal and importer of record

I'm Liam Zhan. Born and raised in Ottawa. Native English speaker, professional Mandarin. Studied at both Western University and Hong Kong University. I have experience at a Tier 1 engine manufacturer in Chongqing, giving me an insider's view of a Chinese industrial factory floor. I'm based in Hong Kong where I work directly with factories across China.

There is no team behind this firm. When you send a spec, I personally read it. When your order is in production, I'm the one on the factory floor with the checklist. When something goes wrong, you call me.

I run every deal back-to-back: your signed purchase order comes before any factory order. I don't hold inventory and I don't speculate. Every shipment is pre-sold to a named Canadian buyer — that's what keeps me accountable to you and credible to the factory.

07 — Request a quote

Send me your spec

No form to fill out — email me directly at liam@zhansupply.ca. Include what you're sourcing (a part number, drawing, photo, or a link to something similar), your target quantity, and your delivery city. Attachments welcome: PDF, DWG, DXF, STEP, and images all work.

I answer every email personally, usually within one business day. If it isn't sourceable I'll tell you that instead of quoting.

liam@zhansupply.ca →